Trust Center
Last updated September 2, 2026
Agencies connect their clients' social accounts to Aidelly, so a security review is a reasonable thing to run before you do. Everything you need for one is linked here.
Aidelly Corporation is a Delaware corporation. Customer data is processed and stored in the United States. We hold no formal security certifications, and we say so on the security page rather than leaving you to find out.
Documentation
- Security
Hosting, encryption, how connected social account credentials are stored, access control, and what we do not have yet.
- Sub-processors
Every third party that can process customer data, what it does, and what reaches it.
- Privacy Policy
What we collect, why, how long we keep it, and the rights you have over it.
- Terms of Service
The agreement governing use of Aidelly, including the legal entity you are contracting with.
- Data Processing Agreement
GDPR Article 28 processor terms, sub-processor conditions, security measures, and the Standard Contractual Clauses for EU transfers.
- Vulnerability Disclosure Policy
How to report a security issue, what we commit to in return, and our safe harbour for good-faith research.
- Service Level Agreement
The Agency plan uptime commitment, how it is measured, the service credit schedule, and support response times.
- GDPR and CCPA
Which role we are in, your rights, international transfers, and what we do not have.
- Acceptable Use Policy
What you may and may not publish through Aidelly, and what happens if the line is crossed.
- Cookie Policy
Every cookie we set, what it does, and how long it lasts. This marketing site sets none.
- security.txt
Machine-readable disclosure contact, published under RFC 9116.
Reporting a vulnerability
Email security@aidelly.com. Tell us what you found and how to reproduce it, and we will confirm receipt and keep you updated while we work on it. We will not pursue action against anyone who reports a genuine issue in good faith and gives us reasonable time to fix it.
Being written
This is in progress and deliberately not linked until it is live, because a trust page that links to something missing is worse than one that admits the gap.
- Public status page at status.aidelly.ai
Who to contact
- Security reports and questions: security@aidelly.com
- Privacy and data processing: privacy@aidelly.com
- Contracts, the DPA, and legal: legal@aidelly.com
- Everything else: support@aidelly.com
Aidelly Corporation, a Delaware corporation. 8 The Green STE B, Dover, DE 19901.